Privacy Policy

1. Who We Are

[LEGAL BUSINESS NAME] (ABN: [ABN]), trading as Conquer Solutions ("Conquer", "we", "us", or "our"), is dedicated to safeguarding your personal information. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how Australian businesses collect, use, disclose, store, secure, and dispose of personal information.

2. What Personal Information We Collect

We only collect personal information that is reasonably necessary to respond to your enquiries, provide services, and collaborate on product R&D. We collect:

• Contact Identification Data: First name, last name, work email address, company name, telephone number (if provided), and inquiry topic submitted via our contact and partner forms;
• Newsletter Subscription Data: Email address provided voluntarily via our newsletter subscription strip;
• Technical & Usage Data: Internet Protocol (IP) address, browser type, device resolution, operating system, and interaction data collected automatically during your visit.

3. How & Why We Collect Personal Information

We collect personal information directly from you when you:

• Complete and submit our online contact or partnership enquiry form;
• Subscribe to Conquer innovation and email updates;
• Communicate directly with us via email at info@conquersolutions.com.au.

We process this data to communicate with you regarding your enquiry, evaluate commercial or technology partnerships, deliver requested product updates, and maintain the security and operational performance of our Website.

4. Disclosure to Third Parties & Overseas Storage

We do not sell, rent, or trade your personal information. We only disclose personal information to trusted third-party service providers essential for website hosting, form delivery, and technical maintenance:

• Hosting & Edge Infrastructure: Vercel Inc. (global edge CDN and hosting infrastructure);
• Font & Map Delivery: Google LLC (Google Fonts and embedded Google Maps for our Sydney studio location);
• Form Relay Infrastructure: FormSubmit relay services for transmitting encrypted form notifications directly to our corporate email.

Some service providers maintain servers overseas (including in the United States and EU). Where personal information is processed internationally, we ensure appropriate contractual safeguards are maintained pursuant to APP 8.

5. Direct Marketing & Spam Act 2003 Compliance

In strict accordance with the Spam Act 2003 (Cth), we will only send marketing messages or newsletters if you have provided explicit consent. Every commercial electronic communication includes an obvious, functional unsubscribe link. You may also opt out at any time by contacting info@conquersolutions.com.au.

6. Cookies and Similar Technologies

Our Website uses cookies and local storage tokens to ensure secure functionality and preserve your preferences. The technologies used on this Website are categorized below:

You can manage, restrict, or disable cookies directly in your browser settings (Chrome, Safari, Firefox, Edge). Please note that disabling certain essential cookies may affect site navigation. You can also review or update your choices at any time via the Cookie Settings link in our footer.

7. Security & Data Retention

We take reasonable administrative, technical, and physical measures to protect personal information against misuse, interference, loss, unauthorized access, modification, or disclosure. All web traffic is encrypted using modern TLS (HTTPS) with HSTS enforcement. Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to satisfy legal and accounting requirements.

8. Access & Correction Rights

Under Australian Privacy Principles 12 and 13, you have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out of date. To make a request, please write to our Privacy Officer at info@conquersolutions.com.au.

9. Complaints Process

If you have a concern or complaint regarding how your personal information has been handled, please contact us first at info@conquersolutions.com.au. We will investigate your matter promptly and respond in writing within thirty (30) days.

If you are unsatisfied with our response, you may lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Telephone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

10. Contact Us

For privacy enquiries or to exercise your rights under the Privacy Act, contact:

Conquer Solutions — Privacy Officer
Email: info@conquersolutions.com.au
Address: Level 24, 100 Barangaroo Avenue, Sydney NSW 2000, Australia